In this new screen click "Setup" and follow the instructions.

Download the …

**Well, I followed your instructions and the internet surfng helped. I've done a factory reboot and still don't have touch. See if it works ok. IBSS MODE > 802.11a/b/g Performance                       XPress (TM) Technology > EnabledSTEP 2: your wifi should restart and reconnect to your network. SO YES THIS SOLUTION WILL ALSO WORK FOR OTHER LAPTOPS HAVING THE SAME ISSUES ON WINDOWS 8.1. Swipe in from the right edge of the screen, then tap Search. I did so with the result : Problems found - Hardware changes might not have been detected - but that hasn't helped me to find a solution yet :-(The only thing I can suggest is to back up all your data & perform a factory reset from your recovery partition.

Go to acer's driver download @ http://us.acer.com/ac/en/US/content/drivers It was working 2 weeks ago and all of a sudden stopped working. It looks like you're new here. I've unplugged my wireless mouse and keyboard and my wacom tablet to troubleshoot further.

I have a Acer Swift 5 Ultra-Thin & Lightweight Laptop 15.6” FHD IPS Touch Display in a thin .23” bezel, 8th Gen Intel Core i7-8565U, 16GB DDR4, 512GB PCIe NVMe SSD, Back-lit Keyboard, Windows 10 SF515-51T-73TY. Go to "Start" and in the search box type "Calibrate the screen for pen or touch input".

I need some help please.If there was juice spilled on the computer, Acer can still repair it, but there would be charges for the repair since liquid spills aren't covered under warranty. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Restore to a previous version - before it stopped working. At that point I decided I didn't want to have all my data backed up and then restored. Make the following changes.USB settings > USB selective suspend settings > Disable of On battery and plugged in.>>>>>>>>>>>>>>>>>Reply and let me know if this worked for you.<<<<<<<<<<<<<<<<<<<<<<<<<<                                         ALSO WHILE AT IT, YOU CAN BOOST UP YOUR ACER R7 INTERNETSTEP 1: Go to Device Manager > Network Adapters > Broadcom .... network adapter > Properties.Click on Advanced tab and change the following settings. If you want to get involved, click one of these buttons! Maybe it will work for you.Thanks you for sharing your experience and solution. I contacted Acer support 4 times and got 4 different answers:1. Enter Recovery in the Control Panel search box, and then tap or click Recovery. I'm running Windows 10 Home (10.0.16299 build 16299) System: DELL Precision Workstation T5500 x64-based PC I was so happy. i was watching a movie form an external HDd when the touchscreen stoped working! If you can’t find the F6 or F7 key, it should show a small illustration of a hand touching a … First, there ws juice silled on the computer. It was something my dad told me - always look for the simplest things first.

By using this site, you accept Acer's Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. so i decided to fix it myself besides i know a lot about computers (also in electrical engineering major). Go to Acer support for your region & click on "Drivers & Manuals" and enter the details of your laptop. If the touch screen is not working at all, you can try enabling it using these steps. I have an Aspire V5-431P. Use System Restore to a date when you knew it was working:B. If it does then it is a driver issue/compatibility problem - Microsoft seems to have a few issues with 8.1. They also recommended me to perform a troubleshoot. Whatever changes I tried in the control panel (god knows) probably worked.... and then......it stopped working again after I tried to wake it up this morning. If you find that the problem still exists, then it will be an hardware issue. Go to Tablet PC and set up - except the touch screen doesn't work to set it up.2. Open the Device Manager in Windows. This will restore your machine back to the day you bought it. That didn't work.I contacted them today and they told me I would have to restore to factory settings. It looks like you're new here.

**PLEASE LET ME KNOW IF THIS HELPS ANY ONE ELSE BECAUSE I'VE ONLY TRIED IT ON MY LAPTOP AND IT'S BEEN WORKING FINE SINCE.

i called acer and they said it would take 2 to 3 weeks for them to repair my laptop and i didn't want to wait. Thank you. Then, under the drivers tab, locate the driver & reinstall.I have Windows 8.1 and can't restore back to the time before this issue accured.I also had a look at acer's homepage for the correct driver but there is no driver for pen and touch on it. Would I need a new digitizer? "STEP 4: On the START SCREEN search for "touch" and click on the "Calibrate the screen for pen and touch inputs." i did research and found out that this problem wasn't even acer r7 problem, it was actually Windows 8.1 problem with touch screen laptops. I bought this computer for the tablet functions and has been very disappointing. Would it be better to stay with windows 8?Yes, for now, I would leave the update, until new drivers are released and problems are solved.Sue, I don't know if you ever resolved the problem, but I thought I would share with you my experience with my Aspire E1-470P touch screen.

restart the unit. The main reason I bought this monitor is because of its touch functionality. Choose the top result.