Subject to Internet connectivity. Information. See if Shaw Communications service is down or it's just you. Press 1 to confirm. When I linked my Shaw account and my Shaw direct account online the Shaw account was the main account. There is no tv on my Shaw account, just internet and phone, so it didn't recognize that I had a television subscription. If you wish to use Crave TV through Optik, you may need to drop your current subscription, and start a fresh one through Optik. If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. While the receiver is plugged in to a consistent power source, the authorization numbers may be maintained even after the battery expires, but if the power supply gets interrupted, this can cause the unit ID to become corrupt. Post yours and see other's reports and complaints ... @Shawhelp we re having the same issues here in nanaimo bc ,try to reboot twice,still not working. Please contact us at 1-888-CRAVE88 (272-8388) or help@crave.ca and we will work to resolve this. Enter your location for accurate product availability Contact Us Watch online. Subscribe now and get a week on us.
Check current status and outage map. Use these tips to troubleshoot authorization issues with your satellite receiver. Do you remember when this started? Thank you! Select whether you are calling from the phone number listed on your account or not. If not, you're asking about a private channel, and potentially unsupported. May 6, 2020 5:42 PM. I'd recommend testing it out on some different devices to see if it's just the one that is affected. © 2020 Shaw Satellite G.P., All Rights Reserved. En If so, I'd give that a try to see if it resolves the login issue. I called it in to tech support but it sounds they are unaware. You must be signed in to add attachments
If refreshing your receiver did not resolve the issue, please reset your receiver by referring to this section.Note: Rebooting your satellite receiver may cause a loss of your Guide data for up to an hour.If you have a unit ID on your SYSTEM STATUS that does not start with 000-0 followed by other numbers, your Unit ID may be corrupted. Billing and My Account I managed to download the TSN app onto my iPhone and can watch these docs signing in thru Shaw. Looking for Shaw Direct for business? If I recall (not always a sure thing) Crave TV through Optik is a different subscription than the standalone product. Press 1 to indicate you have an active account. Your Shaw Home Phone service is delivered to your home through a Shaw Digital Phone Terminal (DPT). I got Crave working on an iPad and through my PVR but no go on Apple TV. When that battery expires, the Unit ID gets reset into an addressable number that doesn't fall into any current unit ID ranges.
Press 3 to select to refresh your receiver. Watch great series like Game of Thrones, Handmaid's Tale and Letterkenny.
Search So, can you confirm the exact name of the app and where you found it? Channel availability is based on customer's TV plan subscription and Shaw's mobile distribution rights. On this page, you will find information that will help familiarise you with your Arris TM502. Category Entertainment Compatibility. Contact Us This is why often times, when a receiver has a corrupt unit ID, it comes directly after a power outage or the receiver has been unplugged. If you aren't able to log in on any, then you will need to get in touch with technical support directly so they can take a closer look as it may be an issue related to your account. Article Do you know if it's possible to remove the app and then re-download it? There is an app in the Channel Store (https://channelstore.roku.com) for 3D Crave, but nothing that says "Crave TV." Subscribe to Crave to watch HBO, Showtime and Starz Movies and TV Shows in Canada. azaan @Azaan93007785. My Account Seller Bell Media Inc. Setup and How-to Top Support Articles
Can not log into Crave TV through Shaw, as the following error appears:What is the fix? It accepts my sign-in online using my Rogers info, but doesn't refresh and activate on Apple TV. Watch Seinfeld, Game of Thrones and Crave Original Letterkenny (30 for 30) etc. Are you a current Shaw Direct customer?
Shaw support told me 3 times that free range was not working which was not the case because my daughter could use it.