Whether you’re on the go or at home, you can manage every aspect of your account on your smartphone. I'm replying to the thread to give a little more information for people with the same issue. Downloaded content may also be removed if the title has expired in the VOD store. Your Shaw Home Phone service is delivered to your home through a Shaw DPT (Digital Phone Terminal). Channel availability is based on customer's TV plan subscription and Shaw's mobile distribution rights. I log on using my Shaw ID, but when I try to play any episode, I get the error "The episode exceeds the viewing period acquired by your TV service provider". Catch-22 went straight to CityTVNOW. There is no icon on the screen, only the grid. Get all the information you need to know about your Shaw Home Phone. Support Setup and How-to Only the first episode was broadcast (this week) by CityTV, with the rest only accessible through their app. Share. Ensure the BlueCurve TV App is up-to-date with the latest version.
Contact Us I can't also use the Genie app as my router is no longer supported, asked me to install the Nighthawk app.
This happens on 2 different iOS devices, and when I try and watch in a desktop browser, I get the same error. Message 7 of 14 0 … Recently had to reset the electricity in our home. Follow these steps to reboot your Shaw Digital Phone Terminal (DPT) or your Shaw BlueCurve Gateway. Compatible with iPhone, iPad and iPod touch.Up to six family members will be able to use this app with Family Sharing enabled. Contact Us Removing and restoring the power supply to your Shaw phone modem could be all it takes to restore your phone service. Locating your DPT The location o... Spam call blocking helps to filter out unwanted calls made to your Shaw home phone. BlueCurve Home is supported on Apple iOS 11 or later and Android 6.0 (Marshmallow) or later. Learn how to reset an Arris TM502 Digital Phone Terminal (DPT). If you don't have a Shaw ID, you can create one at register.shaw.ca. ... Why is Netflix not working on Shaw today? Cancel Changes Save. Netflix not working despite good wifi. I'm replying to the thread to give a little more information for people with the same issue. My accounts were linked together in August and everything was fine until today. From paying your bills to chatting with support, you can do it all with My Shaw. If you are still unable to sign in please contact us at: appsupport@sjrb.ca and we'll investigate.The app won't let me log in!! Location: Direct Message on Twitter. * App access is only available to Shaw TV subscribers. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work. Are you a current Shaw Direct customer? This is possibly a hardware issue with your desktop/laptop, TV, or cable wirings and is not a BlueCurve TV App issue. Recently had to reset the electricity in our home. If you are connected with a powerline bridge, ensure that both your receiver has a tight connection as well as the powerline bridge connected to your modem.
ᛰ Fast-forward not available for all titles. Exit the app. If you have an issue with your Shaw Digital Cable Box it can often be fixed with a simple reset. I am paying for CityTV with my TV subscription.Based on the error message I would guess that we don't have the rights for those shows at the moment. © 2020 Shaw Satellite G.P., All Rights Reserved. Article Calgary, AB T2P 4L4 and our website is www.shaw.ca. Learn about Shaw home phone services and how to fix common home phone issues from setting up your voicemail to dealing with no dial tones with our Shaw home phone frequently asked questions. Catch-22 went straight to CityTVNOW. Re: CityTV - online and app not working If you find that you have no dial tone on your home phones, you may be able to restore your phone service with a simple reset of your Digital Phone Terminal or DPT. 16 Live TV streaming via the BlueCurve TV app is available to all Shaw TV subscribers, full BlueCurve TV app access is only available to Shaw TV subscribers with Video on Demand (available at no extra cost). Re-launch the app and try to play the movie or TV show again. If you'd like to know more about Shaw ID, please go to https://community.shaw.ca/docs/DOC-10516. It stays no matter what I have done. On this page, you will find information that will help familiarise you with your Arris TM502. My Account Need more help? As a result some of our pods need to be set up again but now whenever I try to login to the app once I do it just says I need to “upgrade this to experience it” or something like that. Subject to Internet connectivity.