Contact Us This creates a more seamless user experience for our customers. So he gave me a ticket #, big deal! © 2020 Shaw Satellite G.P., All Rights Reserved. Fixes and Troubleshooting Please check your wireless rate plan for details.Note: You can watch downloaded content offline anywhere in the world as long as it is downloaded while in Canada. Tap the App Store from your home screen, then locate the BlueCurve Home app and reinstall it. We work with our network partners to maximize the content that is available to you on a mobile device at any given time, but you may experience situations where some content is simply not available.For example, when you travel outside of a sport league’s defined viewing boundary, the games you can view at home may become unavailable due to blackout restrictions.For more information on blackout restrictions, Like all other video streaming apps, the BlueCurve TV App will count against your Internet data usage.Note: Customers cannot alter the resolution of the videos.Over 1,000 on-demand kids’ titles will be available to download; however, the titles available for download depend on what’s included in your current TV subscription with Shaw Direct. Billing and My Account Any content you download can be watched from anywhere, even outside of Canada, but must be downloaded within Canada and watched within 30 days, after which it will expire.Due to content rights restrictions, customers will not be able to stream live TV and on-demand content on BlueCurve TV App outside of Canada. Using your Location permissions, the Shaw BlueCurve TV App will: - Determine if your device is located within Canada to ensure that you can watch the BlueCurve TV content included in your TV plan subscription. Resolved . We can't license your device while you're using Chrome's incognito mode. Hi All, There is already a post about this but I can not reply for some reason. Now just kicks you out everytime you enter the app. Maybe test drive your apps before you introduce them to supplant perfectly FUNCTIONAL programs !!!! Touch and hold the BlueCurve Home app icon, and then tap the X icon in the corner to delete the app it from your device. Fr However, a tech came over yesterday to fix a different problem and said he has successfully bridged a Shaw modem and was still able to use wireless boxes. If the app is still demonstrating playback issues, delete it … Use these BlueCurve TV App troubleshooting tips to fix issues related to freezing, playback, and more.This is a global blackout to any given channel to prevent a certain program from being aired (example only: Family Guy cannot be shown at 7:00 PM on CityTV).