“...you can't let something that'll probably never happen ruin your life. Sometimes it feels good. Tricia Griffith Quotes Our core values and business ethics will always be paramount in all that we do, and we are always looking to do the right thing and settle claims fairly and accurately. Just a moment while we sign you in to your Goodreads account. Progressive CEO Tricia Griffith knows her business inside and out: she started as an entry-level insurance-claims rep there 32 years ago. “...maybe we don't need a heavenly bribe or the fear of hell and damnation to make us behave decently. Subscribe here. You Great People Culture. It's about making sure we listen to our customer needs and get to those pain points.
This time it was right, it would work, and no one would have to get nailed to anything.” NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at … Tricia Griffith > Tricia's Quotes Showing 1-12 of 12 sort by. “...maybe we don't need a heavenly bribe or the fear of hell and damnation to make us behave decently. You emphasize customer service above all else, says Tricia Griffith, CEO of Progressive Corp. in Mayfield Village, Ohio.“Our product is promising that when you need us, when you’re in an accident, we’re going to take care of you,” Griffith told She ought to know: Griffith started out at the auto insurance company claims representative trainee in 1988, just after graduating from college.“I think that first job when I was a claims rep trainee of crawling under cars, doing estimates in body shops, really made me realize how important service is, customer service,” she said.After rising through the ranks for nearly 30 years, Griffith in 2016 was named to the top post, one of only 32 female CEOs running In addition to selling auto and motorcycle insurance, Progressive also offers home insurance underwritten by select carriers, including American Strategic Insurance Corp. and its subsidiaries, majority-owned by Progressive.
But she's influential in ways that people three times her age are not. It doesn't mean you won't hurt each other. jameson245. Users browsing this forum: 1 Guest(s) Mark this forum read | Subscribe to this forum. “Since we upended the auto insurance market with a similar approach two decades ago, we’ve all gotten used to shopping for hotels, airfare, and just about everything else in this way.”Progressive will continue to launch ever more innovative ways to serve customers Griffith said.In 2008, Griffith returned to claims as the group president, overseeing all claims functions.