Continuum provides IT and information security services for small businesses.
SOCs monitor for vulnerabilities, attack vectors and emerging threats on a client network, and are prepared to detect anomalies and mitigate cyber attacks as they arise.Most SOCs employ a security information and event management (SIEM) process that aggregates information from various security-focused systems data streams. True or False. Instead of an unwieldy in-house operation, a NOC acts as an extension of the MSP’s existing workforce, leaving an MSP’s primary technical staff to focus on high value, high ROI projects.Given the shortage of skilled, qualified and experienced technicians that are capable of handling Level 1–3 (commonly known as the IT skills gap), using a NOC is a more efficient, cost-effective option than hiring technicians to scale.
Have questions about one of our products or services? Everything from network discovery and vulnerability assessment systems, governance, risk and compliance (GRC) systems, penetration testing tools, intrusion detection and prevention systems, log management systems; network behavior analysis and much more is collected and parsed by SOC technicians, who are themselves trained security experts.NOCs and SOCs perform many services—all of it mission-critical value to an MSP—but there is little overlap in their missions or objectives.
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This video is unavailable. Continuum (Financial Services) LLP; Registered address: As Above. The help desk, on the other hand, is a call center –designed to field front-line questions directly from end-clients who are actively experiencing some issue.
By leveraging our expertise and capabilities, you can say “yes” to virtually any customer request.Become a certified expert and discover how to setup, deploy and manage the Continuum Platform. Visit our Support page, chat with our virtual agent, or email us directly for online assistance. With industry-leading verification and hands-on NOC support, babysitting backups is a thing of the past.Expand your capabilities and extend your workforce with SOC, NOC, Help Desk and project-level support.
The Continuum Platform combines proactive, intelligent software with expert services to help you capture more revenue and grow your MSP business with confidence.Discover how our open integrations, APIs and strategic partnerships extend the capabilities of our platform and drive better outcomes for you and your clients.Protect your clients and capitalize on today’s cybersecurity opportunity. Adapt is the leader of the pack and so easy to use.© 2020 All Rights Reserved. Dallas, TX 75219 .