Issues include if you are able to view channels but are unable to change the current channel, or are unable to view/access the Guide on the Digital Box. If you are using an Atlas remote (seen below), reset your Shaw remote by following the procedure below.To reprogram your Champ Remote, simply hold down the
Older Digital Boxes are not able to display MPEG-4 picture because they are not compatible, as they were designed before MPEG-4 technology existed.We can help you find the support solutions for your business. For accurate pricing information, please select your region below:Learn what to do when you have no signal on your TV screen. If the Digital Box responds to the buttons on the front panel, you may be experiencing IR … Use the recommended solutions below to fix your remote issue.If you are using a Shaw Atlas remote (seen below) ensure that you have pushed the If you are unable to power on your Digital Box, please see: Wait for the Digital Box to reboot, then power it on and test to see if it is now responsive.After being reset, your guide may say "To Be Announced" for about an hour after performing the reset.Certain models of TVs have a built-in feature which adjusts the brightness and contrast of your TV with respect to the ambient light in your viewing space. This uses the same IR (infrared) sensors that your Shaw remote control uses to communicate with the Digital Box. Connect the digital box to a different input port on the back of the TV to see if the no signal issue is with the TV.If your digital box has power and the TV input is correct but you still have no signal on your TV screen or your digital box is displaying If you hear sound on certain channels (e.g., The Weather Network HD, etc. ) Many newer TV models have more than one input port to connect the digital box to, whether it is HDMI1, Component3, or AV1, etc. If your TV has a faulty input port, it won’t read the signal from your digital box.
Unfortunately, we couldn't detect your location. Learn how to troubleshoot issues when your Digital Box is not responding to your Shaw remote. As a result, you may experience IR interference when trying to control your Digital Box.To check whether IR interference may be preventing the Shaw remote from communicating with the Digital Box:When the battery power is low, the Shaw remote will not function optimally; it may still be able to communicate with the Digital Box intermittently, or not at all.Try to replace the batteries with a new set to check whether this resolves the issue and ensure that the batteries are placed into the battery compartment correctly. If your TV has a faulty input port, it won’t read the signal from your digital box. will be connected to a unique input. Use this guide to try some basic TV cable box troubleshooting to ensure your equipment is working properly.The first thing to check is for power on the digital box. Each device connected to a TV (Digital Box, DVD Player, Blu-Ray Player, etc.) … Not all digital boxes have an interactive front panel.It's fast, easy and convenient, and it's totally a new way to connect with us.
Testing the TV input. but there is no picture on your TV screen, your TV may be tuned to an MPEG-4 channel with a digital box that is not MPEG-4-compatible.Some newer HD channels use the current MPEG-4 technology to broadcast picture. If you have no signal on your TV screen, you may have a power issue.Your TV will display a picture from the Digital Box if it is set to the correct input.