It's still a super new so I'm on the fence about switching over, but I'd like to know if anyone took the dive yet.The fact that you seemingly need to use their dumb controller to change channels is annoying. A community for Montrealers and fans of Montreal to congregates and talk about Montreal. In a world ruled by services like Netflix where you can just hit left/right on your remote to skip back/ahead, it’s absolutely horrendous to have service that is so imprecise.Oh, and one last insult — you cannot “rent” the terminals. They’re trying to hard, and it’s unpractical.The fact that everything is in the cloud may seem neat, but it’s S-L-O-W. Don’t get fooled by the 400 Mbps connection speed — this thing lags like crazy when you use recordings/on-demand.Speaking of recordings: It’s the absolute WORST experience I’ve ever hard with a Videotron product. Since I began using Videotron I have several times called to complain about my second line which I use for a fax. Channel surfing is a nightmare... I’m forgetting a few, but I think I’ve written enough. I took a look at my previous bills and it turns out they have deactivated a feature I have never asked them to deactivate which raised my bills insanely. If you watch something on-demand, you can rewind, skip back, skip forward (5 minutes or so), but cannot fast-forward. On parle anglais aussi! $250 for the terminal? We would like to thank M. Tahar Takesrit who’s a technician at Vidéotron. Be prepared, because they won’t inform you of that on the phone (of course).I wish Videotron would try a bit harder. I have 3 TVs with 2 terminals, so I move one from my basement to bedroom as needed. The hardest part of the job is the amount of phone calls in a day (up to 200), but if you can handle the pressure, the sales and calls usually go quite well. Read employee reviews and ratings on Glassdoor to decide if Videotron is right for you. I made the terrible mistake of downgrading to Helix because I was attracted by the 400/50 Internet speeds (which are accurate), and the capability to watch my recording on mobile devices. After spending … It’s on the cloud, so it’s laggy, yes, but it’s worse than it seems. © 2020 Trustpilot, Inc. All rights reserved.
I currently use a Harmony Universal remote to control my TV, cable box, receiver and I used to use it for my Roku too (now I have a Chromecast). eit August 26, 2007 / Version: Videotron Internet Usage Monitor 1.0.1 I thought it was a keyframe issue, but it’s completely random. They lowered the 750$ to 717$. Videotron Internet offers 11 Internet plans in Canada They offer speeds from 15Mbps to 400Mbps and prices from $57.49 to $81.49. When you rewind/fast-forward, you have the option to go at multiple speed — anything above 2x is very unreliable. One thing I must mentioned is the customer service is always polite and nice but that did not help me to get the deal I was promised and customer rights,after turning away bell and other companies, it's time to start checking for another company. They credited me something like 40% of this amount.
A brand new iPhone was included with this package as well as a very friendly welcome. I called to terminate my cellphone subscription after 3 years because I found better, cheaper elsewhere and literally had to hang up on the representative who was yelling at me on the phone.
I see a huge Bell sign from my backyard too.
We liked his accuracy, knowledge and the way he did it.
But honestly, I think we'll be sticking with our current package for now.i’m a longtime vidéotron consumer as well and yeah.. i think it’s a bad move. Nice charge you for fail over but never works... so I have been charged for it for a year and today internet goes down and no fail over ... what a $hitty company wish we had others to choose from. Not sure why they're forcing you onto Helix. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Login / Register Login
Another important detail is that for every refund, I had to call something like 10 times and they always say how sorry they are and I don’t get the refund as long as I manage to reach a manager.
I have lost more than a thousand of dollars because I didn’t listen to close friends at the time I decided to sign for a contract with them. 5 stars { review.getRatingValue }} "Wonderful widget!"