And I called them again. One star is being way too generous. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
I started with a $ 14/month plan and after a couple of months they increased it to $24/month. Do not use Comwave! What is your desired solution? Stay Safe and healthy. Based on customer feedback, the Ombudsman may make recommendations to improve operations or products and services.How to submit a complaint to the Office of the Ombudsman?We will acknowledge your complaint within 24-72 hours.If none of the above has resolved your concerns, you may contact the Commissioner for Complaints for Telecommunications Services (CCTS).You must first try the above process and if you are unable to resolve your concern, you may contact the CCTS.Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. I signed up for phone service on a three year term and at that time told the customer service rep I only needed it for that period. Your business is important to us. | Get more information about Comwave by visiting our About section. One day I called the customer service and asked about my long distance plan and at point I realized what I got myself into. Rates quoted in US Currency.Speak to one of our live representatives about all things comwave 24/7911 has certain limitations versus traditional E-911. To learn more about CCTS, you may visit its website at 911 has certain limitations versus traditional E-911. I hope they go out of service. Customer service and technical support is always closed. Their customer service is crap. What date did you speak to a customer service agent or manager? We therefore encourage you to reach out to us to resolve your concerns by If after completing this step you are still not satisfied with the resolution, you can reach out to the Office of the Ombudsman.The Office of the Ombudsman is the final appeal authority in resolving customer complaints that remain unresolved.Customer complaints are a vital source of feedback.
Due to the COVID-19 Virus, we have shifted our Customer service online. They violate the Consumer Protection Act by inserting a clause (like negative billing) stating the term automatically renews for another three years!! The only thing they are concerned with is how to get more money from you. How to contact Comwave’s customer care service.
Due to the COVID-19 Virus, we have shifted our Customer service online.Due to the COVID-19 Virus, we have shifted our Customer service online.At Comwave, we want to make sure that your concerns are handled and resolved to your satisfaction.
If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. To learn more about CCTS, you may visit its website at Call Today and get the lowest rate to call anywhere in the world.
You guys are a bunch of thieves. I called them and they agreed to go back to $ 14/month. Then they increased it again. You can call Comwave at (866) 885-4022 toll free number, write an email, fill out a contact form on their website www.comwave.net, or write a letter to Comwave 61 Wildcat Rd, Toronto, Ontario, M3J2P5, Canada. Your patience is appreciated due to the extraordinary volumes we are dealing with.